Online Store Support

Keep your catalogue and purchase journey up to date. I can update products and buying terms and make agreed improvements to your online store.

Who this service is for

Product data is out of date

I will update agreed products, specifications and prices. I will check that the data belongs to the correct items.

Delivery terms are changing

I will update approved delivery terms and related explanations. I will check that different pages remain consistent.

Product pages look inconsistent

I will bring affected product pages into a shared format. Missing materials will be listed separately.

Checkout needs checking after changes

I will check the agreed purchase journey after updates. Any issues will be added to the correction queue.

Your improvement queue needs an owner

We will bring tasks into one plan and set priorities. Completed changes will be recorded in a report.

What is included

Store audit
I will review the catalogue, product pages and main shopping journeys. We will define current issues and support boundaries.
Regular task plan
We will organise regular tasks and agree on their order. Urgent requests and major changes will be assessed separately.
Catalogue updates
I will update the agreed products, prices and terms. Images and specifications will be checked against the right items.
Product page checks
I will bring affected product pages into a consistent format. I will note any missing information needed for accurate updates.
Checkout checks
I will check the basket and agreed checkout journey after changes. Integrations and payment test scenarios will be agreed in advance.
Agreed improvements
I will make agreed improvements to the storefront and interface. New features and substantial changes will be scoped separately.
Report and next steps
You will receive a list of completed changes and open questions. We will agree on the next tasks based on the store's condition.

Selected projects

Design and development from my portfolio, shaped around different business needs.

Related services for your project

How the process works

We agree on the brief and deliverables first, then work through the project step by step.
01
Review the starting point
I will review the catalogue, product pages and main shopping journeys. We will define current issues and support boundaries.
02
Set priorities
I will update the agreed products, prices and terms. Images and specifications will be checked against the right items.
03
Follow the agreed plan
I will check the basket and agreed checkout journey after changes. Integrations and payment test scenarios will be agreed in advance.
04
Check the outcome
You will receive a list of completed changes and open questions. We will agree on the next tasks based on the store's condition.

Questions before we start

What is included, how pricing and timing are agreed, and what I need from you.

Where do we start?

We start by discussing your goals, audience and expected outcome. We will review existing materials and agree on the scope of online store support your project needs.

What is included in the price?

We agree on the scope before work starts: store audit, regular task plan, catalogue updates, product page checks, checkout checks, agreed improvements, report and next steps. Pricing: based on the task scope. The final quote is confirmed after reviewing the scope, materials and required integrations.

What determines the timeline?

Timing: agreed after defining the changes. The schedule depends on the number of pages or tasks, content readiness and feedback. We will agree on milestones and review points before starting.

How do we review the outcome?

I share work in progress and review it against the agreed brief. The final review will include up-to-date product pages and purchase journey checks.

What do you need from me?

Prepare your store address, catalogue updates and approved purchase terms. At our first meeting, we will identify what is ready and what needs to be added.

Useful articles and case studies

Articles on design, development and promotion from my blog.

Let's discuss your project

Tell me what you want to launch or improve. We will discuss online store support, the scope you need and the next step.
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